Information Regarding the Protection of Personal Data
At Doll Istanbul, we attach great importance to ensuring that your personal data is processed and safeguarded in compliance with the Personal Data Protection Law No. 6698 (“Law”). We would like to inform you about the purpose and methods of collecting, processing, and transferring your personal data, as well as your rights arising from the Law.
1. Methods of Collecting Personal Data
As the data controller, and within the scope of our legal obligations under applicable regulations, we collect your personal data through verbal, written, or electronic means such as our website, social media platforms, mobile applications, and similar channels. The purposes include enabling you to benefit from our services, informing you about our campaigns with your consent, recording your suggestions and complaints, creating higher service standards, and determining and implementing Doll Istanbul’s commercial and business strategies.
2. Processing of Personal Data and Purposes of Processing
As the data controller, Doll Istanbul may obtain, record, store, preserve, modify, update, periodically check, reorganize, classify, retain for the required period, or share/transfer your personal and/or special categories of personal data obtained with your consent through call centers, written communication channels, social media accounts, mobile communication channels, in-store communication channels, and other methods. Such data may be shared with private/public entities we cooperate with, legally authorized public institutions, or relevant third parties based in Turkey or abroad, provided that necessary security measures are taken.
In line with the Law, we may process your personal data for the purposes of enabling you to benefit from our services, informing you about our campaigns (with your consent), recording your feedback and complaints, providing better service standards, and determining and implementing Doll Istanbul’s commercial and business strategies.
3. Transfer of Personal Data
Doll Istanbul may share your personal data, with your explicit consent or as permitted by law, with our group companies, business partners, customers we provide services to, suppliers, audit firms, and public authorities legally authorized to request such data. Such transfers may occur both domestically and abroad, provided that adequate security measures are in place.
4. Rights of the Data Subject under Article 11 of the Law
As the data subject, you have the right to:
a) Learn whether Doll Istanbul processes your personal data,
b) Request information regarding processing activities,
c) Learn the third parties to whom personal data is transferred domestically or abroad,
d) Request correction of incomplete or inaccurate personal data,
e) Request deletion or destruction of personal data in accordance with the Law,
f) Request that corrections, deletions, or destructions be notified to third parties,
g) Object to any results to your detriment arising solely from automated analysis, and
h) Request a copy of your personal data.
You may contact us with your questions and requests regarding the above.
Privacy and Security
In order to serve our customers better, Doll Istanbul may request certain personal information (such as name, age, interests, and email). The data collected on Doll Istanbul’s servers are used exclusively within Doll Istanbul for purposes such as periodic campaign activities, customer classification for special promotions, and preventing unsolicited emails. Unless otherwise instructed, this information is never shared with third parties, used for non-business purposes, or sold.
Customer information will only be disclosed to official authorities if legally required under applicable mandatory legislation. Only the customer can access and modify the data they provide. It is not possible for others to access or change this information.
Credit card details requested on the payment page are never stored on Doll Istanbul servers or those of third parties. Payment transactions are conducted directly between your device and your bank via the Doll Istanbul interface.
Use of Cookies
Cookies are small text files or data that are saved on your computer or mobile device (such as a smartphone or tablet) when you visit our site.
We use cookies to make our sites easier to use and to tailor them to your interests and needs. Websites can read and write these files, allowing recognition of your preferences and a more personalized browsing experience (e.g., remembering your settings). Cookies also help speed up your future activities on our sites. Additionally, we use cookies to collect statistical information about how visitors use our sites in order to improve their design and usability.